FAQs
At Inspire Field Company, we strive to provide clear and helpful information to our clients. Below, you’ll find answers to some of the most common questions we receive. If you don’t find the answer you’re looking for, please don’t hesitate to contact our support team.
A: Inspire Field Company is a leading provider of VPS hosting solutions, cloud services, domain registration, and IT consulting based in Hong Kong. We specialize in delivering high-performance, secure, and scalable digital infrastructure solutions for businesses of all sizes.
A: We serve a wide range of businesses, from small startups to large enterprises, across various industries. Our solutions are scalable and customizable to meet the unique needs of each client.
A: Getting started is easy! Simply visit our website and choose the service you're interested in. You can sign up directly online or contact our sales team for personalized assistance in selecting the right solution for your business.
A: We accept major credit cards, and PayPal. For long-term contracts or custom solutions, we can discuss other payment options.
A: Yes, we offer a 30-day money-back guarantee on most of our services. Please refer to our Terms of Service for specific details regarding refunds and guarantees.
A: We offer technical support via email. Our team of experts is always ready to assist you with any issues or questions you may have.
A: We aim to respond to all support requests as fast as possible. For critical issues, our response time is typically much faster.
A: Yes, we offer fully managed VPS hosting solutions. Our team takes care of server management, security updates, and performance optimization, allowing you to focus on your business.
A: We support a wide range of operating systems, including various Linux distributions (such as Ubuntu, CentOS, and Debian) and Windows Server editions.
A: We implement multiple layers of security, including firewalls, regular security patches, DDoS protection, and encrypted storage. We also perform regular backups to ensure your data is always safe and recoverable.
A: Yes, you have full root access to your VPS and can install any software that complies with our Terms of Service.
A: We strive for 99.9% uptime for all our services. Our robust infrastructure and redundant systems help ensure high availability for your applications and websites.
A: Yes, we offer automated backup services for all our hosting plans. We also recommend that clients maintain their own backups for additional security.
A: You can report technical issues by emailing our support team.
Please don’t hesitate to reach out to our support team. We’re here to help ensure you get the most out of our services and to address any concerns you may have.
